Customer Service Representative

1 week ago


Dudley, Dudley, United Kingdom NEXT Full time

We are seeking a Customer Service Representative to join our fast-paced store team. As a Sales Team Member, you will be responsible for offering outstanding service and excellent stock operations to our customers.

Key responsibilities include:

  • Providing fast and friendly service at all times, helping customers find the perfect products
  • Sharing your passion and knowledge about our amazing products
  • Working in all areas of the store, including sales floors, stockrooms, and processing deliveries
  • Taking control of your own development

We offer a competitive salary of approximately £9.25 per hour, with flexible working options available. In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one.

About the Role:

To be successful in this role, you will need to:

  • Be a great communicator who's always looking for ways to help
  • Be friendly, calm, and efficient – even on your busiest days
  • Be excited about the challenge of a varied and fast-paced job
  • Be flexible, supportive, and always ready to go the extra mile

As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview.



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