Clubhouse Manager Assistant

5 days ago


Kingston upon Thames, Greater London, United Kingdom Get Golfing Full time
Job Description

We are seeking a highly skilled and experienced Deputy Clubhouse Manager to join our team at Hampton Court Palace Golf Club in Kingston.

The successful candidate will assist the Clubhouse Manager in ensuring smooth clubhouse operations, providing exceptional service to members and guests.

  • Oversee overall clubhouse operations with attention to detail and commitment to cleanliness.
  • Supervise and train staff to provide excellent customer service, ensuring a seamless experience for all visitors.
  • Develop and implement policies to enhance efficiency and customer satisfaction, driving business growth and profitability.
  • Manage inventory, stock control, and ordering to maintain high standards of quality and presentation.
  • Support the Clubhouse Manager in planning special events, including weddings, corporate functions, and social gatherings.
  • Address member and guest concerns professionally, resolving issues promptly and efficiently.
  • Collaborate with other departments for seamless operations, fostering strong relationships and effective communication.

Estimated Salary: £35,000 - £45,000 per annum.

Requirements
  • Prior experience in a supervisory role in hospitality, preferably in a clubhouse or hotel setting.
  • Strong organizational and problem-solving skills, with attention to detail and commitment to cleanliness.
  • Excellent interpersonal and communication skills, with the ability to work well under pressure and handle customer concerns.
  • Knowledge of food and beverage operations, including inventory management and stock control.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Passion for providing excellent service, with a commitment to delivering high-quality experiences for all visitors.
Benefits
  • Pension Plans
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral programme
  • Opportunities for Progression


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