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IT Support Technician

2 months ago

Grimsby, North East Lincolnshire, United Kingdom Baltic Apprenticeships Careers Full time

Job Summary

Baltic Apprenticeships Careers is seeking a highly motivated and detail-oriented IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities

  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Install, configure, and maintain computer systems, software, and hardware
  • Develop and implement technical solutions to improve IT systems and processes
  • Collaborate with cross-functional teams to ensure seamless IT support and service delivery

Requirements

  • High school diploma or equivalent required; degree in computer science or related field preferred
  • 1-2 years of experience in IT support or related field
  • Strong technical skills and knowledge of computer systems, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance