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Receptionist - Billing Aquadrome
4 weeks ago
We are seeking a skilled and friendly Receptionist to join our team at Billing Aquadrome in Northamptonshire. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests and ensuring a smooth and enjoyable experience for all.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their queries and resolving any issues promptly.
- Manage the front desk operations, including handling bookings, payments, and other administrative tasks.
- Work collaboratively with the team to maintain a clean and organized reception area, ensuring a positive first impression for our guests.
- Develop and maintain relationships with our guests, understanding their needs and preferences to provide personalized service.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Previous experience in a customer-facing role, preferably in a hospitality or leisure environment.
- Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.
- Basic computer skills and knowledge of administrative software, with the ability to learn new systems quickly.
- A competitive hourly rate of £11.50.
- Opportunities for career progression and professional development.
- A fun and supportive work environment, with a team-oriented approach.
- 20% discount on food and drink while on the park.
- 20% team discount on holidays.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.