IT Service Management Expert

5 days ago


Bristol, Bristol, United Kingdom VIQU Ltd Full time
About the Role

VICU Ltd is looking for an experienced IT Service Management Expert to join their team in Bristol.

This role involves working on the configuration, integration, and administration of the ServiceNow platform to support IT service management and process automation goals.

The ideal candidate will have a deep understanding of ServiceNow modules and strong analytical skills to solve complex technical and business problems.

Responsibilities:

  • Integration: Develop and maintain integrations between ServiceNow and other enterprise systems to streamline workflows and enhance data sharing.
  • Process Improvement: Analyse, configure, and implement process automation and service delivery improvements using ServiceNow.
  • Collaboration: Work closely with stakeholders and users across the business to understand their needs and translate them into effective ServiceNow solutions.

The expected salary range for this position is £38,000-£50,000 annually.



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