Weekend Customer Service Representative
1 month ago
We are looking for a highly skilled and experienced Weekend Customer Service Representative to join our team at The Amwell Care Home in Melton Mowbray. As a key member of our staff, you will be responsible for providing exceptional customer service and administrative support.
The successful candidate will have a friendly demeanor, strong organizational skills, and the ability to work collaboratively with others. A passion for delivering high-quality service and a commitment to creating a positive experience for everyone who interacts with our care home is essential.
Responsibilities:
- Facing customers: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
- Mail management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
- Secretarial support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
- Organizational tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
- Policy adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
Benefits:
- $11.44 per hour.
- Contracted to 14 hours per week on Saturdays and Sundays.
- Pension provided.
- Onsite parking available.
- Paid DBS check.
- Uniform provided.
- 5.6 weeks annual leave (based on a full-time contract).
This role offers a dynamic environment where every day offers variety and the chance to make a meaningful impact on people's lives.
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