Credit Controller

2 months ago


Ringwood, Hampshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and experienced Credit Controller to join our Accounts and Finance team at our Head Office.

Key Responsibilities:

  • Contacting customers and homeowners to settle overdue accounts in a friendly and professional manner.
  • Negotiating repayment plans and discussing account terms as necessary.
  • Handling delicate situations, particularly with customers facing financial difficulties, and determining the best course of action.
  • Liaising with Solicitors to pass on unrecoverable debt.
  • Providing excellent customer service and maintaining professional relationships with customers at all times.

Requirements:

  • At least one year's experience as a Credit Controller in a B2C credit control function.
  • Proven record of recovering aged debt balances.
  • Excellent communication and interpersonal skills, with the ability to establish and maintain good client relationships.
  • Sound decision-making and problem-solving skills, with the ability to remain calm under pressure.
  • Good standard of education, with a minimum of GCSE to level C/5 in English and Maths.
  • High standard of competence in Microsoft Office applications, including Excel.

What We Offer:

  • Competitive salary.
  • Holiday entitlement of 24 days + Bank Holidays.
  • An extra day off on your birthday.
  • Friendly and welcoming team.
  • Company Pension contribution.
  • Life Assurance.
  • Eye Care reimbursement scheme.
  • Colleague Introduction reward scheme.
  • Training Courses.
  • Professional development.

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