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Education Manager Position in London

1 month ago

London, Greater London, United Kingdom TWIN GROUP Full time
About the Role

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.

Located in Greenwich, London, the Education Manager will be responsible for the overall student experience and administration of our English language programmes and our newly launched NCUK's International Foundation Year (IFY) programme. Reporting to the International Director, Sales & Operations and the Academic Director, they will also work closely with the Head of Operations to manage and oversee the smooth and effective running of Twin English Centre, London.

Salary Information

The estimated salary for this position is between £55,000 - £60,000 per annum, depending on experience, plus bonus.

Key Responsibilities

The College Manager will be responsible for managing a team of people who are accountable for the overall running of the day-to-day activities of the centre from planning and preparation prior to arrival to programme delivery and customer service evaluation.

Manage the inspection process for all company regulatory bodies including British Council, ISI and NCUK.

Delivery of the year-round and the London summer centre delivery plan.

Recruitment induction and training and performance management of all centre staff.

Liaising with the operations and accommodation teams to ensure timely and accurate processing of all centre bookings.

Ensuring the timely processing of purchase orders and Pleo receipts to enable accuracy of financial reporting.

Successfully set up and subsequently decommission all designated summer centres pre and post live operation respectively.

Ensure compliance with all internal policies and procedures.

Out of office emergency cover required.

Coordination of all EFL non-teaching staff to include administration and student services.

Work in conjunction with the Director of Studies in relation to classroom space, teacher numbers and academic supplies.

Monitor complaints regularly, follow up actions and keep management up to date with issues.

Key Responsibilities International Foundation Year Programme (IFY)
  • Oversee the delivery of high-quality IFY teaching programme in accordance with the syllabi.
  • Co-ordination of the IFY academic calendar and assessment dates.
  • Ensure accurate and up to date IFY student academic records are maintained.
  • Meet regularly with IFY Academic management to review programme and student progression.
Requirements

We are looking for an individual with:

An academic qualification at post-graduate (PGGE or DELTA) or relevant professional qualifications (Essential).

Education management experience (Essential). Normally a minimum of five years' education management experience.

An understanding of UK/Western higher education and the needs and requirements of international students (Essential).

Direct experience of higher education in an international context (Essential).

An understanding and experience of International Foundation Qualifications (Essential).

Relevant teaching experience (Essential). Normally a minimum of five years teaching experience.

Experience of academic assessment and standards and of quality assurance procedures.

A demonstrable track record in business management.

Significant proven experience of achieving key performance targets.

Management experience of working with other departments to help achieve company and personal goals.

Specific experience of education in United Kingdom (Desirable).

Experience of the development of academic qualifications (Desirable).

An understanding and appreciation of private sector education (Desirable).

High level of Excel skills, knowledge of CLASS management system (or similar) and CRMS (preferred).

A record of achievement in teaching.

Excellent interpersonal, communication and presentation skills including fluency in English.

Communicate effectively with academics in the Study Centre and externally (for example NCUK academic, moderators, etc.).

An ability to review assessments outside his/her discipline including formative and summative assessments set by academic staff at the Study Centre.

Proven planning and organisational skills and an ability to take initiative within curriculum and policy objectives.

Proven ability to organise and plan workload, manage conflicting priorities, and possess the flexibility to shift priorities accordingly.

The ability to contribute to policy development.

Financial competence.

Flexible with the ability to solve problems, to put in the time necessary to do the job, to take decisions and to accept responsibility.

A willingness to learn, to improve personal teaching and management effectiveness and, where appropriate, an ability to adapt.

Credible in the international academic community.