Furniture Sales Consultant
4 weeks ago
Our Retail Sales Advisors are at the heart of our business, acting as our biggest brand ambassadors. As a key member of our showroom team, you will be the first point of contact for customers visiting our showrooms, providing exceptional customer service and support to help them find the perfect pieces of furniture and accessories from our comprehensive product range.
You will achieve this by being commercially minded and adopting a consultative sales approach, utilising your expert knowledge of our products to deliver an outstanding customer experience on every occasion.
This continued high performance is recognised by a generous industry-leading uncapped commission scheme, ensuring all colleagues are rewarded for their efforts.
Working EnvironmentOur showroom teams adopt a 'One Team' mindset, working closely together to meet the needs of our customers while consistently achieving and exceeding personal and team targets.
You will be supported by colleagues and have the opportunity to share knowledge and learn through in-showroom mentorship and our extensive learning and development offering.
This enables our Retail Sales Advisors to become true furniture experts, delivering outstanding customer experiences that positively impact key customer performance metrics, including Net Promoter Score and Trustpilot.
What We Offer- Intrinsically motivated to exceed expected results and performance targets, with personal accountability for own contribution and support of others.
- Competitive salaries, reviewed annually.
- Pension: 4% employee contribution matched by the company.
- Life assurance: free cover of a minimum of two times salary up to the age of 65.
- Holidays: 28 days statutory holiday per year, pro-rate if part-time.
- Additional day off for birthday celebrations.
- One weekend in every six off.
- Employee discount: amazing discounts on all Oak Furnitureland products after successful completion of probation.
- Continued development to grow skills and support future internal career advancement.
- Employee Assistance Programme: access to telephone and face-to-face counselling services.
- My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
- Free on-site parking at all locations.
We're passionate about creating beautiful furniture for real homes. We've built strong relationships with suppliers and quality control teams, and have our own delivery crews and customer service centre.
This means we can get our real wood furniture and fabulous sofas into people's homes as quickly and cost-effectively as possible – with nearly half a million orders every year.
We're committed to Diversity and Inclusion, believing a more diverse and inclusive workplace, where people of different backgrounds are truly represented, ensures better outcomes for all colleagues and the business.
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