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Front of House Team Member

2 months ago

Chigwell, Essex, United Kingdom Nuffield Health Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front of House team at Nuffield Health Chigwell FWC. As a Front of House Team Member, you will play a key role in providing exceptional customer service to our members and visitors, ensuring a warm and welcoming environment in our reception and café areas.

Key Responsibilities

  • Support the smooth operation of our reception and café areas, ensuring a high level of customer satisfaction and service quality.
  • Provide exceptional customer service, responding to queries and concerns in a caring and helpful manner.
  • Work collaboratively with the café team to prepare and serve fresh, healthy, and nutritional food and drinks.
  • Contribute to creating a friendly, relaxing, and professional environment, ensuring our members and visitors feel valued and supported.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Basic computer skills, including Word and Excel.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team.

Benefits

We offer a competitive benefits package, including holiday in line with the Working Time Directive, access to our Pension Scheme, and discounted gym membership at £15.00 a month. We are committed to supporting the well-being and development of our employees, and we offer a range of training and development opportunities to help you grow and succeed in your role.