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Quality Assurance Manager

2 months ago

Mildenhall, United Kingdom Compass Point Recruitment Full time
Job Description

Compass Point Recruitment is seeking a highly experienced Quality Manager to join our client's established and growing business.

You will report directly to the board and take full responsibility for developing and enforcing the quality management system, leading on all quality-related aspects, including customer compliance.

You will need to be able to be both proactive and reactive within the position, while being open-minded, flexible, and pragmatic.

Main Responsibilities
  • Lead on all quality-related issues both internal and external
  • Line manage and recruit to grow your quality team
  • Main liaison between the company and the customer on quality concerns and compliance
  • Analyse and review customer performance metrics/targets and implement processes and procedures to ensure a positive performance against these metrics
  • Lead on the development and enforcement of the quality management system ISO9001, including audit requirements
  • Run the monthly quality meetings and associated workshops to drive quality awareness throughout the business
  • Lead on customer audits
  • Visit customer sites for meetings and reviews as required
Requirements
  • Previous quality manager experience, ideally in a manufacturing role
  • Fabrication/manufacturing/engineering experience
  • Experience of managing and motivating a small team
  • Knowledge and experience of ISO9001 requirements and processes - it is ideal if you also have ISO14001 experience too
  • Technical ability to problem solve and find solutions to technical problems in a live production environment, often to tight deadlines
  • Ability to discuss technical issues with a professional manner in a commercial setting
  • Ability to read technical drawings
  • Computer literate
  • Self-motivated
  • Ability to prioritise your own workload
  • Driving licence and willingness to travel within the UK
  • Project management experience (desirable)
What We Offer

An opportunity to work in a fast-paced environment with supportive, welcoming, and friendly teams.

Your working hours will be 8am-5pm, and the salary offered will be dependent on your experience.

The annual leave entitlement is 21 days + bank holidays.