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Counter Fraud Investigator

1 month ago

Pontypridd, Rhondda Cynon Taf, United Kingdom Department for Work and Pensions Full time
Job Summary

We are seeking an experienced Counter Fraud Investigator to join our team in tackling fraud encountered through our Economic, Serious and Organised Crime (ESOC) team. As a Senior Operational Leader, you will be at the forefront of tackling serious and organised crimes against DWP, working with senior leaders across multi law enforcement agencies on high profile and serious fraud operations.

About the Role

You will oversee investigations into either criminal or financial teams, taking responsibility for the flexible, effective, personalised delivery of customer service, quality, and performance. You will provide transformational leadership to the site and beyond, leading through others, driving people engagement, and inspiring colleagues to deliver objectives.

Key Responsibilities
  • Report directly to the Grade 7, being fully accountable for the management of a large, geographically diverse team of HEO Investigators.
  • Be a self-starter, able to use your own initiative and make sound, complex decisions at pace.
  • Lead performance within your business area, undertaking regular face-to-face performance reviews with your direct reports.
  • Work alongside multiple, senior representatives from other government departments/external bodies, building strong, collaborative relationships.
Requirements
  • Strong and effective leadership experience, with the ability to lead through others and make sound business decisions at pace.
  • Knowledge and experience of leading criminal or financial investigations, steering, planning and ensuring quality investigations.
  • Can communicate with clarity, conviction and enthusiasm with colleagues, partners and stakeholders to drive positive outcomes.