Senior IT Infrastructure Manager

1 week ago


Belfast, United Kingdom UN Habitat Full time
About UN Habitat

At UN Habitat, we are committed to improving the lives of people around the world. We believe in the importance of sustainable development and strive to create a better future for all.

Job Title: Senior IT Infrastructure ManagerEstimated Salary:

$120,000 - $180,000 per year

About the Role

We are seeking an experienced Senior IT Infrastructure Manager to join our team. As a key member of our ICT Department, you will be responsible for the management of our ICT infrastructure environment. This includes providing strategic leadership to our ICT team and implementing strategies to safeguard Institute interests.

  • Key Responsibilities:
  • Server, Systems and network support and administration.
  • Installation and support services on LANs, WANs, network segments, internet and other ICT systems.
  • Document business requirements for ICT systems, analyze impact of software changes, prepare technical specifications, develop, configure and perform unit tests as well as provide necessary support during all stages of development.
  • Provide systems documentation and user manuals.
  • Analyze user training needs with regard to ICT systems and organize and execute such trainings as and when need arises.
  • Advise on, implement and maintain system security and user access controls with regard to ICT systems.
  • Analysis, design, programming and implementation of systems.
  • Involvement in ICT automation of operations, project implementations, project rollouts, project improvements and system integration projects.
  • Manage contractual relationships between ICT service providers and the Institute.
  • Ensure implementation of the ERP as per approved schedule and recommend effective solutions to the ERP system, processes and customization in line with the Institute's strategic plan.
  • Develop new and innovative ICT solutions (intranet, web systems, etc.) and/or improve existing systems to solve existing problems and ensure optimal and secure utilization of ICT.
  • Offer ICT support, installation, maintenance and advice services to users with regard to software, hardware, networking, website updating, backups, etc.
  • Develop and implement quality guidelines and procedures on hardware and software.
  • Analyze computing requirements, identify infrastructure requirements and initiate improvement projects.
  • Forecast and plan future programme requirements including modernization and/or upgrade of existing facilities.
  • Develop, deploy and maintain performance monitoring and reporting systems that provide management and technical reports for decision making and operational support.
  • Coordinate, schedule and manage information systems to meet user requirements.
  • Facilitate automation of all offices including inter-office communication.
  • Establish a strong working relationship with external suppliers in order to enhance productivity and manage costs.
  • Manage, lead and develop staff.
Requirements

To succeed in this role, you will need:

  • A bachelor's degree in Computer Science or related field.
  • Minimum 10 years of experience in IT infrastructure management.
  • Proven track record of managing complex ICT projects.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive health insurance plan.
  • A retirement savings plan.
  • Generous paid time off.
  • Ongoing training and development opportunities.


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