Technical Lead for End User Technology

1 day ago

London, Greater London, United Kingdom University College London Hospitals Full time
Job Overview

As the Technical Lead for End User Technology, you will represent the EHR technical platform team on End User Technology.

You will lead your team in providing an excellent technical service in this area, providing mentorship and guidance for your team, setting priorities, and managing their day-to-day workload.

Main Duties of the Job

- Manage the technical support service of End User Technology and Devices
- Maintain and develop processes that supports an effective service and prompt response to support requests and incidents.
- Provide mentorship and support for members of the team
- Hands on troubleshooting, problem solving and technical support across the trust.
- Participate in technical changes and project activities, acting as function lead and technical expert in the area
- Maintain excellent relationship with stakeholders in hospital areas.
- Effective management and escalation reporting to senior management as appropriate

Working for Our Organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

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