Restaurant Operations Specialist

3 weeks ago


Manchester, United Kingdom DELIVEROO Full time
Deliveroo Restaurant Support Role

Estimated Salary Range:

$40,000 - $55,000 per annum

About the Job

We are seeking a skilled and customer-focused individual to support our restaurant partners across the country. As a key member of our launch team, you will be responsible for ensuring a seamless onboarding process and providing exceptional service.

Key Responsibilities:

  • Assist new restaurant partners in getting set up and ready to start taking orders.
  • Collaborate with the launch team, sales team, and account managers to navigate requests from restaurants.
  • Meet challenging KPIs while maintaining excellent customer service.

Requirements:

  • Strong phone presence with excellent communication skills.
  • Native or fluent in English.
  • Confidence to make regular calls.
  • IT literate and able to keep our systems up to date.
  • Good team player and someone others want to work with.
What We Offer

We offer a competitive salary with bonuses, comprehensive benefits package, 25 days annual leave, and access to learning and development opportunities.



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