Parking Industry Collector

3 days ago


Leeds, Leeds, United Kingdom CV-Library Full time
Parking Industry Collections Professional

We are seeking an experienced Parking Industry Collections Professional to join our team, providing expertise in managing parking related debt.

The successful candidate will be responsible for communicating with customers to resolve outstanding debt issues, negotiating payments, and ensuring compliance with client policies and business rules.

Key Responsibilities:

  1. Contacting customers to discuss and resolve parking related debt issues in a professional and courteous manner.
  2. Negotiating full payment of debts or establishing affordable repayment arrangements within agreed business objectives and targets.
  3. Providing accurate information to customers and documenting all interactions on internal systems.
  4. Maintaining knowledge of relevant standards, policies, and processes such as Data Protection, Ofcom, and PCI Compliance.
  5. Meeting or exceeding minimum collections and performance standards and KPIs.
Requirements:
  1. Proven experience in debt collection or management, specifically within the parking industry.
  2. Able to work effectively in a challenging office environment.
What We Offer:
  • Competitive annual leave package including 22 days + Bank Holidays.
  • Annual bonus up to 20% (5% quarterly) based on personal and business performance.
  • Company Pension Scheme.
Salary:■ ■ ■ Estimated salary: £32,000 - £39,000 per annum, dependent on experience.

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