Customer Service Lead

4 days ago


Sheffield, Sheffield, United Kingdom Frasers Group Full time
Career Opportunity: Customer Service Lead

Frasers Group is seeking a dedicated Customer Service Lead to join our team in Meadowhall Shopping Centre, Sheffield.

About the Role:

The successful candidate will lead a cross-functional team, drive customer satisfaction, and ensure compliance with company policies. Key responsibilities include workforce planning, stock management, and delivering excellent customer service.

Requirements:

  • Experience in fashion retail
  • Relevant supervisory experience in a customer-facing environment
  • Proven track record of working at pace to deliver results against targets and deadlines

Estimated Salary Range: £35,000 - £45,000 per annum



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