Roadside Assistance Professional

2 weeks ago


Luton, Luton, United Kingdom Direct Line Group Full time

Overview

We provide expert roadside assistance and repair services to motorists across the UK, driven by a passion for delivering exceptional service.

Key Responsibilities

This full-time role involves providing roadside assistance and repair services to customers, utilizing your technical skills and knowledge of vehicle repair techniques. You'll work independently, using your initiative to resolve issues efficiently and effectively.

Salary and Benefits

The successful candidate will receive a competitive salary package, including:

  • A base salary of up to £37,000 dependant on experience, plus a £3,000 location allowance.
  • Overtime opportunities.
  • A 5% bonus upon completion of the probationary period.
  • A 9% employer-contributed pension.
  • 50% off home, motor, and pet insurance.
  • Free travel insurance.
  • Green Flag breakdown cover.
  • Generous holidays.
  • A buy-as-you-earn share scheme.
  • Employee discounts and cashback.
  • Optional health and dental insurance.
  • An EV car scheme.

Requirements

  • A valid Category B driving licence.
  • NVQ Level 2 or similar accreditation in light vehicle maintenance.
  • Demonstrate empathy and a commitment to achieving the correct outcome.
  • Experience in the Motor Repair industry.
  • Lone working experience is desirable.

Culture

We value diversity and inclusion, promoting a culture where everyone feels valued and respected. We believe that being yourself is key to success in our company.



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