Business Intelligence Lead

3 days ago


Liverpool, Liverpool, United Kingdom Harnham Full time
About the Role

Harnham is seeking an experienced Business Intelligence Lead to join their Customer Experience (CX) team. This esteemed retail organization, operating across the UK and Europe, requires a skilled professional to craft customer-centric insights by analyzing customer data, panel data, and survey data.

Key responsibilities include collaborating with diverse data sources, presenting key findings to stakeholders, and employing mixed-methods research techniques. Proficiency in statistical tools such as SPSS, Q Market Research, R, or similar is essential.

The ideal candidate will have a strong statistical background, excellent communication skills, and experience in customer research using mixed methods.

A competitive salary of up to £55,000 per annum and ongoing opportunities for career growth and development are offered.



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