Infrastructure Support Professional
3 weeks ago
About the Role:
We are seeking an experienced Infrastructure Support Professional to join our team in the Southeast of the UK. This role requires strong technical skills and a passion for delivering high-quality services.
This is an excellent opportunity for career growth and development, with a focus on making a positive impact on the lives of thousands of families.
Main Responsibilities:
- Manage server and network infrastructure.
- Collaborate with the team to ensure smooth operation of systems.
- Evaluate new tools and support research and development efforts.
- Handle system updates and changes, following established procedures.
- Provide expert support for core Microsoft solutions and business systems.
- Offer guidance and training to IT Service Delivery Analysts and other team members.
Requirements:
- Professional certification, such as CompTIA Network+ or Microsoft Certified: Azure Administrator.
- Proven experience in a similar role.
- Background with Civica or MRI is beneficial.
- Familiarity with virtualisation tech, such as Azure IaaS and Hyper-V.
- Strong understanding of IT service management frameworks (ITIL).
- Excellent technical skills in managing servers, networks, storage, and cloud services.
What We Offer:
- An estimated salary range of £40,000 - £47,000 per year.
- A comprehensive benefits package.
- Mapped out career growth plans from day one.
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