Catering Operations Executive

2 weeks ago


Edinburgh, Edinburgh, United Kingdom CH&CO Full time
Join Our Team

CH&CO is a dynamic and growing company, seeking talented individuals to join our team. As Head of Catering, you will play a crucial role in shaping our hospitality services and delivering exceptional experiences for clients and visitors.

The successful candidate will have 5+ years of experience in hospitality management, particularly in a blue chip or large corporate environment. Strong leadership abilities, excellent communication skills, and a passion for providing outstanding customer service are essential for this role.

About the Role:

  • Oversight of day-to-day operations of our hospitality establishment and ensuring the highest level of client satisfaction and service standards.
  • Management and supervision of front of house and kitchen staff, including recruitment, training, and performance evaluation.
  • Coordination with various departments, such as the front desk, facilities, and food and beverage, to ensure seamless operations.
  • Development and implementation of policies, procedures, and standards to enhance client satisfaction, streamline operations, and maintain compliance with industry regulations.
  • Monitoring financial performance, managing budgets, and identifying strategies to manage costs.
  • Maintenance of relationships with vendors, suppliers, and partners to ensure quality products and services.
  • Handling guest feedback and resolving complaints or issues promptly and satisfactorily.

Salary and Benefits:

  • Competitive salary: £60,000 - £80,000 per annum.
  • 40 hours per week, Monday - Friday, occasional midweek evening overtime.
  • Opportunities for professional development and training.
  • A great wellbeing strategy, including access to an Employee Assistance Programme, salary finance.
  • Regular social events and communication with leaders.
  • Holiday purchase scheme.
  • Recognition schemes and people awards.
  • Long service awards.
  • Access to high street discount vouchers.


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