Debt Recovery Specialist

4 days ago


Cookstown, United Kingdom Elis Ireland Full time

The company, Elis Ireland, is a leading provider of textile rental and laundry services. They operate in 29 countries across the globe, delivering a comprehensive range of products and services to over 10,000 businesses in Ireland.

With a strong commitment to infection control standards and a reputation for quality, Elis Ireland has established itself as a trusted partner for businesses across various sectors.

The Role:

The Debt Recovery Specialist will play a crucial role in ensuring that customers pay their outstanding invoices promptly. This involves proactively contacting customers to collect overdue payments, negotiating payment plans, and maintaining accurate records of all collection activities.

The successful candidate will have excellent communication skills, a strong attention to detail, and a proactive approach to resolving payment issues.

Responsibilities:

  • Credit Control of approximately 1,000 customers, including international blue chip companies and local independent retailers.
  • Proactive chasing of overdue invoices by telephone and email within agreed timescales.
  • Point of contact for all credit control-related issues.
  • Meeting cash targets.
  • Customer query resolution.
  • Direct Debit administration.
  • Data input.
  • Account reconciliations.
  • Invoice and statement printing and dispatch via post, email, EDI, etc.

Requirements:

  • Excellent communication and administration skills.
  • Ability to work in a fast-paced environment, meet targets, and promptly resolve customer queries.
  • Strong I.T. skills, with a particular emphasis on Excel.
  • Ability to multitask and possess strong organisational skills.
  • Very strong attention to detail.
  • A minimum of 1-2 years' experience in a similar role is advantageous.

We offer a competitive salary of €45,000 - €50,000 per annum, plus benefits and opportunities for career growth and development. The role is a maternity contract for 12 months.


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