Lab Development Specialist
6 days ago
About Our Client
We're a specialist laboratory design and build company serving industries such as research, healthcare, and education. Based in North West England, we combine technical expertise with exceptional client service, making us a trusted partner in laboratory environments.
Job Overview
We're expanding rapidly and seeking talented individuals to join our team as Client Relations Specialists or Business Development Specialists. If you have a proven track record in B2B sales and are skilled in building relationships, driving client engagement, or generating high-quality leads, we'd love to hear from you.
Business Development Role
The Business Development role involves identifying potential clients, understanding their needs, and arranging introductory meetings for further engagement. You'll work closely with the Client Relations team to drive customer engagement from initial meeting to final order, ensuring a seamless client experience throughout.
Key Responsibilities - Client Relations Specialist
- Attend client meetings to understand project scope, requirements, and expectations.
- Issue, review, and ensure compliance to internal systems all sales proposals and orders confirmations, including all forms of communications.
- Maintain and utilise all data and reporting on Salesforce to underpin efficient and reportable sales opportunities and key influencers, with clear actions visible.
- Prepare and present accurate proposals, working with internal teams to ensure deliverability and budget alignment.
- Guide clients through each stage of the project, from introduction to agreement.
- Drive sales by maintaining close relationships with clients, answering questions, addressing concerns, and securing orders.
- Build and nurture relationships with industry influencers, such as architects and lab specialists, to enhance our client's brand presence.
- Partner with design, pre-construction, and technical to ensure accurate scoping and quoting.
- Finalise commercial terms with clients and hand over the project to operations upon order confirmation.
Key Responsibilities - Business Development Specialist
- Generate leads through research, networking, and outreach, targeting key industries including pathology, pharmaceuticals, research, and education.
- Qualify leads by assessing needs, project fit, and budget to ensure alignment with our services.
- Build and maintain a pipeline of potential clients, keeping detailed records of all interactions and lead progress.
- Initiate the client journey, securing meetings for the Client Relations team and ensuring a smooth handoff.
- Collaborate with marketing to support campaigns, webinars, and events that drive lead generation.
- Track lead progress, providing regular reports on conversion rates, lead quality, and pipeline health.
Requirements
- Proven experience in B2B sales.
- Ideal background in the construction, laboratory, laboratory design, or technical services environment.
- Strong research skills, with an ability to identify and engage decision-makers.
- Excellent communication skills, both written and verbal, and the ability to build commercial relationships.
- Self-motivated with a proactive approach to meeting targets and deadlines.
Negotiable Salary Package
In return for your skills, hard work, and commitment, a negotiable salary package based on previous experience is on offer, part of a supportive package with immediate starts available for both roles.
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