Front of House Specialist

13 hours ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time
Front of House Ambassador

In this exciting role, you will play a key part in providing an outstanding customer experience and supporting the smooth operation of our events.

  1. Develop strong relationships with customers, responding to their needs and concerns.
  2. Effectively coordinate event logistics, including driver sign-ins and uniform distribution.
  3. Identify and capitalize on opportunities to enhance revenue growth through upselling and cross-selling.
  4. Manage phone, email and face-to-face enquiries, prioritizing tasks and resolving issues efficiently.
  5. Maintain a clean and organized workspace, adhering to health and safety guidelines.
  6. Collaborate with the Venue Management team to deliver exceptional results.
Essential Attributes:
  • The ideal candidate will possess excellent communication and interpersonal skills.
  • They will be able to work well under pressure, prioritizing tasks and managing multiple deadlines.
  • Strong problem-solving skills and attention to detail are essential.
  • A passion for delivering exceptional customer experiences is crucial.
  • Flexibility to work varied shifts, including evenings and weekends, is required.

Salary and Benefits:

A competitive salary of £25,000 per annum will be offered, alongside a comprehensive benefits package.



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