Front of House Specialist
13 hours ago
In this exciting role, you will play a key part in providing an outstanding customer experience and supporting the smooth operation of our events.
- Develop strong relationships with customers, responding to their needs and concerns.
- Effectively coordinate event logistics, including driver sign-ins and uniform distribution.
- Identify and capitalize on opportunities to enhance revenue growth through upselling and cross-selling.
- Manage phone, email and face-to-face enquiries, prioritizing tasks and resolving issues efficiently.
- Maintain a clean and organized workspace, adhering to health and safety guidelines.
- Collaborate with the Venue Management team to deliver exceptional results.
- The ideal candidate will possess excellent communication and interpersonal skills.
- They will be able to work well under pressure, prioritizing tasks and managing multiple deadlines.
- Strong problem-solving skills and attention to detail are essential.
- A passion for delivering exceptional customer experiences is crucial.
- Flexibility to work varied shifts, including evenings and weekends, is required.
Salary and Benefits:
A competitive salary of £25,000 per annum will be offered, alongside a comprehensive benefits package.
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