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Accommodation Manager
2 months ago
We are seeking a skilled and dedicated individual to join our team as an Accommodation Officer. The successful candidate will be responsible for delivering a comprehensive housing management service to a portfolio of temporary and emergency accommodation.
Key Responsibilities- Risk assessing and placement of complex and vulnerable homeless applicants into interim accommodation in accordance with the Council's statutory duties.
- Making informed decisions over placement, undertaking suitability assessments, taking into account best use of accommodation and the needs of the applicant and others.
- Letting of temporary, emergency and Housing First accommodation.
- Facilitating move-on to general needs accommodation – monitoring and placing bids and managing direct offers.
- Licence enforcement with proportionate consideration given to legislation/case law and the aims within the Council's Homelessness and Rough Sleeper Strategy to eradicate rough sleeping within the borough.
- Completing property safety checks to ensure health and safety compliance, and monitor and report health and safety concerns in accordance with Health Safety Policy and Procedures.
- Carrying out regular property inspections to safeguard the applicant, other residents and Council stock.
- Instructing the Temporary Accommodation Assistants as and when necessary – allocating work.
The successful candidate will be able to manage an ongoing caseload meeting the needs of all clients, especially the vulnerable with more complex housing needs. They will be resilient and assertive when working with high-risk client groups consisting of Registered Sex Offender's, prolific and violent offenders, those battling addiction, prison leavers and those with complex or undiagnosed mental health conditions.
Managing challenging behaviour in a professional manner is imperative, summoning appropriate medical or social assistance as necessary and maintaining professional boundaries.
Benefits- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
- Flexible working: available upon request, subject to operational requirements.
- Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
- 25 days holiday rising to 31 days (depending on Local Government service).
- An extensive range of learning and development opportunities.
- Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues.
- Season ticket loans and discounts for public transport.
- Cycle to Work scheme.
- Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC).
- Discounted Health and Fitness membership.
