Repairs and Maintenance Coordinator

1 day ago


Sutton Coldfield, Birmingham, United Kingdom Daniel Owen Ltd Full time
Repairs and Maintenance Coordinator Job Description

Starting rate £15.18 per hour in Greater London.

We are seeking a detail-oriented Repairs and Maintenance Coordinator to join our team at Daniel Owen Ltd. In this role, you will be responsible for managing customer care and repairs email inboxes, responding to calls and enquiries, and coordinating administrative tasks.

This is a contract role with training provided, offering ongoing opportunities for progression and perm positions available. To succeed in this role, you will have excellent organizational skills, be able to work efficiently under pressure, and possess strong communication skills.

Annual salary range for this position: £28,000 - £38,000.

About the Role

  • Manage busy Customer Care and Repairs email inboxes, responding to queries within service standards.
  • Triage Housing Management and Repairs calls, raise repairs, and undertake administrative tasks.
  • Coordinate repairs, diagnose issues, and make appointments in accordance with policy and practice.
  • Maintain accurate records, coordinate systems, and enforce policies.
  • Liaise with other departments to achieve positive outcomes.

Requirements

  • Prior experience in a customer-facing or administrative environment.
  • Excellent written, verbal, and interpersonal skills.
  • Organizational skills and ability to multitask.
  • Familiarity with NEC (Northgate) or equivalent software.
  • Proactive and outcome-focused approach.

Benefits

Ongoing contract with perm opportunities and career progression available.

Submit your CV for consideration.

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