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Automotive Service Advisor

2 months ago


Morecambe, Lancashire, United Kingdom The Solution Automotive Limited Full time

Service Advisor Job Description

About the Role:

We are seeking an experienced Service Advisor to join our team at The Solution Automotive Limited. As a Service Advisor, you will be the first point of contact for customers in the Aftersales department, ensuring a seamless and enjoyable experience.

Key Responsibilities:

  • Check vehicles in and out, liaising with customers to provide excellent customer service.
  • Work closely with the service team to ensure efficient and effective vehicle maintenance.
  • Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs.
  • Assist with the management of customer relationships and feedback.

Requirements:

  • Previous experience as a Service Advisor in a franchised motor dealership.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of vehicle maintenance and repair procedures.

What We Offer:

A competitive salary and benefits package, opportunities for career development, and a dynamic and supportive work environment.