Service Operations Specialist

2 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Octane Recruitment Full time

SERVICE ADVISOR ROLE

We are seeking a Service Advisor to join our client's team in Bishop Stortford. The successful candidate will have excellent communication skills, be able to work independently, and possess a strong attention to detail.

Duties and Responsibilities:

  • Meet and greet customers, addressing their queries and resolving any concerns.
  • Manage bookings, schedule appointments, and maintain accurate records using computer systems.
  • Handle customer inquiries via phone and in-person, providing first-class customer service.

Qualifications and Requirements:

  • Minimum 2 years of experience in a customer-facing role, preferably in the automotive sector.
  • A valid UK driving license is essential.

Package Details:

  1. A competitive salary of £30,000 plus performance-based bonuses up to £36,000.
  2. An impressive benefits package, featuring employee purchase schemes, refer-a-friend incentives, and discounts on various products and services.
  3. Ongoing professional development opportunities to enhance your skills and career progression.


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