Senior Clinical Services Leader
4 hours ago
We are a pioneering digital health provider, revolutionizing the way we approach healthcare. Our mission is to provide accessible and effective care to individuals living with weight-related conditions.
Role OverviewThis exciting opportunity is for a Senior Clinical Services Leader to join our team. As a key member of our Clinical Services Team, you will play a crucial role in ensuring the success of our Tier 3 Weight Management programme.
Key Responsibilities:- Lead a team of Dietitians, Health Coaches, Psychologists, and Psychological Wellbeing Practitioners, fostering an environment that delivers exceptional patient care while supporting their growth and development.
- Advocate for the Clinical Services Team within the wider Clinical Function and across the organization.
- Analyze data to identify areas for improvement and implement changes to enhance the Clinical Services Team's performance.
- Communicate learnings from the team to support the continuous improvement of our programs and technology platform.
- Collaborate with Patient Services, Account Management, and Finance & BI Teams to ensure contract KPIs and payment milestones are met.
To be successful in this role, you will need:
- At least 2 years' experience in line management.
- A coaching skill set to support team members in achieving performance goals.
- Excellent communication and interpersonal skills, with the ability to build rapport remotely.
- Data-driven decision-making abilities, with a willingness to upskill in interpreting data as needed.
- Experience handling complaints and prioritizing tasks effectively.
- Previous experience working in a healthcare environment.
Oviva AG is committed to creating an inclusive culture that celebrates diversity and promotes employee well-being. We offer:
- A comprehensive wellbeing program, including a healthcare plan and employee assistance program.
- Flexibility and remote working options.
- A competitive salary of £60,000 - £80,000 per annum, depending on experience.
- A company pension scheme.
- Enhanced family leave policies.
- Personal learning and training leave allowance to support your development.
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