EMEA Training Coordinator

3 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Gruppe Full time

We're seeking a talented EMEA Training Coordinator - SAP to join our team at Boston Scientific Gruppe. As a key member of our global business transformation program, Magellan, you'll play a vital role in supporting the Customer Care and Capital Equipment (CC/CE) EMEA departments.

The ideal candidate has experience working with complex business systems, particularly SAP (preferably S4/Hana), and integrated applications across functional processes. You'll work closely with our EMEA CC/CE training and documentation lead to identify training requirements and develop an effective training approach.

Responsibilities:
  • Collaboration and Resource Allocation:
    • Work autonomously without continuous supervision to follow the strategy set out by the EMEA CC/CE training and documentation lead.
    • Work closely with the EMEA Customer Care Change Manager and CNL to ensure training requirements are identified and an effective training approach developed.
  • Training Coordination:
    • Plan, coordinate and deliver training activities during different phases (super user training, train-the-trainer, end-user training, etc.) in conjunction with EMEA CC/CE training and documentation lead.
    • Define training scope and criteria for conducting and evaluating training.
    • Identify business trainers and manage on-site logistics for instructor-led training.
    • Oversee the functional trainers (trained train the trainers) involved in training, ensuring quality of training delivered and alignment with project timelines.
  • Guidance and Metrics:
    • Monitor and track training progress, reporting issues or risks to project stakeholders. Work with EMEA CC/CE training and documentation lead to define measures.
    • Enhance overall training metrics and develop comprehensive measurement tools (KPIs). Work with EMEA CC/CE training and documentation lead to define measures.

Estimated salary: €55,000 - €65,000 per year, depending on your experience and qualifications.



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