EMEA Training Coordinator
3 weeks ago
We're seeking a talented EMEA Training Coordinator - SAP to join our team at Boston Scientific Gruppe. As a key member of our global business transformation program, Magellan, you'll play a vital role in supporting the Customer Care and Capital Equipment (CC/CE) EMEA departments.
The ideal candidate has experience working with complex business systems, particularly SAP (preferably S4/Hana), and integrated applications across functional processes. You'll work closely with our EMEA CC/CE training and documentation lead to identify training requirements and develop an effective training approach.
Responsibilities:- Collaboration and Resource Allocation:
- Work autonomously without continuous supervision to follow the strategy set out by the EMEA CC/CE training and documentation lead.
- Work closely with the EMEA Customer Care Change Manager and CNL to ensure training requirements are identified and an effective training approach developed.
- Training Coordination:
- Plan, coordinate and deliver training activities during different phases (super user training, train-the-trainer, end-user training, etc.) in conjunction with EMEA CC/CE training and documentation lead.
- Define training scope and criteria for conducting and evaluating training.
- Identify business trainers and manage on-site logistics for instructor-led training.
- Oversee the functional trainers (trained train the trainers) involved in training, ensuring quality of training delivered and alignment with project timelines.
- Guidance and Metrics:
- Monitor and track training progress, reporting issues or risks to project stakeholders. Work with EMEA CC/CE training and documentation lead to define measures.
- Enhance overall training metrics and develop comprehensive measurement tools (KPIs). Work with EMEA CC/CE training and documentation lead to define measures.
Estimated salary: €55,000 - €65,000 per year, depending on your experience and qualifications.
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