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Service Advisor

2 months ago

Eastwood, United Kingdom Perfect Placement Full time
Service Advisor Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Communicate effectively with customers to understand their service needs and provide personalized solutions.
  • Manage and maintain accurate records of customer interactions and vehicle maintenance.
  • Upsell and promote service plans and additional services to customers.
  • Collaborate with the service team to ensure seamless communication and efficient workflow.
  • Provide exceptional customer service and resolve any issues or concerns in a timely and professional manner.
Requirements:
  • Previous experience as a Service Advisor or in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of motor dealership database software and systems.
  • Customer-focused and results-driven with a strong work ethic.
What We Offer:

We offer a competitive salary of up to £26,000 with opportunities for bonuses and career advancement. If you are a motivated and customer-centric individual looking for a challenging and rewarding role, please apply today.