Retail Operations Director

4 days ago


Scunthorpe, North Lincolnshire, United Kingdom Charitynorth Devon Hospice Full time
About the Role

We are seeking a highly experienced and ambitious Retail Operations Director to lead our retail and trading operations, driving revenue growth and supporting our mission of rescuing and rehoming dogs in need.

Main Responsibilities
  • Develop and implement an effective retail strategy, aligning with organisational goals and objectives.
  • Raise brand awareness and income through community representation and fundraising efforts.
  • Lead and manage a team of retail staff, promoting empowerment and accountability.
Key Performance Indicators
  1. Growing the business through strategic planning and execution.
  2. Increasing revenue and profitability through effective management and operational excellence.
  3. Representing the charity in a professional manner, maintaining a positive image and reputation.

This is a hybrid role, combining remote work with visits to our charity shops. The position also requires one day per week at our Central Office in Broughton, North Lincolnshire.

About the Charity

We are a leading animal welfare charity dedicated to rescuing and rehoming dogs in need. Our retail operations play a vital role in supporting our mission, and we are committed to excellence in all aspects of our business.

Salary and Benefits

The estimated annual salary for this role is £45,000-£60,000 depending on experience, plus benefits including pension scheme, life assurance, and generous holiday entitlement.



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