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Retail Operations Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Store Manager to join our team at Poundstretcher Ltd. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing store team.
Key Responsibilities:
- Deliver Exceptional Customer Experience: Ensure that every customer interaction is positive and memorable, resulting in increased customer loyalty and retention.
- Drive Sales Growth: Analyze sales data, identify opportunities, and implement strategies to increase sales revenue and profitability.
- Lead and Develop a High-Performing Team: Recruit, train, and motivate a team of retail professionals to achieve store objectives and exceed performance targets.
- Manage Store Operations: Oversee all aspects of store operations, including inventory management, visual merchandising, and loss prevention.
- Implement Company Standards: Ensure that all company standards, policies, and procedures are implemented and maintained in the store.
- Health and Safety: Maintain a safe and healthy work environment for employees and customers.
Requirements:
- Leadership Experience: Proven track record of leading high-performing teams in a retail environment.
- Business Acumen: Strong understanding of retail operations, sales strategies, and customer behavior.
- Communication Skills: Excellent verbal and written communication skills, with the ability to coach and develop team members.
- Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective strategies.
- Commercial Awareness: Strong understanding of commercial principles, including sales, profit, and loss management.
About Poundstretcher Ltd:
Poundstretcher Ltd is a leading discount retailer with a strong presence in the UK market. We are committed to providing our customers with a wide range of products at affordable prices, while also offering our employees a positive and supportive work environment.
