Cloud Infrastructure Strategist
4 weeks ago
Contact Number: 01132990570
Location: West Yorkshire
Salary: Commensurable with experience, estimated £60,000 - £80,000 per annum.
Benefits:
- 23 days holiday (increasing with service) plus an option to buy/sell up to 5 days
- Pension plan – contributions = 2.5% of salary matched by the company (+ additional voluntary contributions)
- Life assurance
- Group income protection scheme (with optional health assurance)
- Personal accident scheme
- Free car parking
- Monthly socials, expenses paid Christmas party and Summer BBQ
- Hybrid working after probationary period
We are seeking a skilled IT Infrastructure Manager to lead our globally facing IT Infrastructure team. As a key member of our technology team, you will play a crucial role in developing and improving the global IT Infrastructure that supports 7,500+ staff and 100+ locations.
This position involves managing the support and development of our global infrastructure, encompassing servers, wide area and local networks, Wifi, Windows desktop, unified communications, and cloud services (M365, Azure AD, OneDrive, Arc, EndPoint Manager, and Defender ATP), focusing on user experience and security.
Your primary responsibilities will include proactively improving, optimising, converging, and managing the development of the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide guidance on maintaining the cloud, server, network, and security environments, plan and instigate hardware and software upgrades as required, and ensure that planned processes have been completed satisfactorily.
Key Responsibilities & Accountabilities:
- Co-manage, monitor, support, and maintain the global on-premises and cloud infrastructures.
- Manage the ongoing global migration from on-premises IT infrastructure into a cloud-managed environment.
- Develop, manage, and implement infrastructure projects to deliver business-wide initiatives.
- Manage the security and integrity of data and IT, educating staff on good working practices.
- Manage external suppliers and support agencies for ongoing support and maintenance of the global infrastructure environment.
- Proactively design and document infrastructure processes, procedures, and standards, and maintain or prepare system and software documentation as directed.
- Establish working guidelines and document processes for the design and management of the networked applications across the business.
- Collaborate with the Global IT team on any global initiatives and rollouts.
- Manage the technical aspects of office moves and changes.
- Experienced knowledge of Microsoft Technologies, including Windows Servers (2012 & 2016), Active Directory, and Group Policies.
- Comprehensive experience with VMWare, vCentre, & ESXi.
- Good understanding of Storage, SAN, NAS & Backup Technologies.
- All-round IT infrastructure management with at least 3 years of hands-on experience on a sizeable business scale.
- Previous experience of working in an IT project environment, with active involvement within a managed project.
- Understanding of ITIL / ISO27001.
Core Behavioural Skills:
- Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical manner.
- Team player, analytically minded, able to break down and understand information.
- Comfortable working in a fast-moving, dynamic environment.
- Strongly customer-focused, used to providing support to demanding users.
- Good organisational skills, used to managing and prioritising own workload.
- Ability to report on progress, timescales, outstanding and completed activities.
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