Parts Department Specialist
2 days ago
Job Title: Parts Department Advisor
Location: Marlow, SL7 2NJ
Salary: £32,000 - £38,000 per annum
The Role:
We are seeking a skilled Parts Department Advisor to join our team at Ad Warrior. As a key member of our parts and accessory department, you will play a crucial role in supporting our operations.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers regarding parts and accessories
- Maintain accurate inventory records and ensure stock levels are sufficient to meet customer demands
- Process orders efficiently and effectively
- Offer product recommendations and assist customers with product selection
- Handle customer complaints or issues in a professional and timely manner
- Collaborate with other team members to ensure smooth department operations
Requirements:
- Minimum level 2 IMI qualification in mechanical engineering
- Strong organisational skills with the ability to prioritise tasks effectively
- Good phone etiquette and communication skills
- Proficient in using Microsoft PC features and apps or similar software for data entry and inventory management
- Ability to effectively communicate with customers, both in-person and over the phone
- Driving Licence (preferred)
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
How to Apply:
If you are a motivated and organised individual with a passion for providing exceptional customer service, please do not hesitate to apply.
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