Customer Service Operations Executive

4 weeks ago


Corby, Northamptonshire, United Kingdom P&O Ferrymasters Full time

P&O Ferrymasters is seeking an experienced Contract Co-ordinator to join our team in Corby. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting the day-to-day running of customer contracts.

Responsibilities

As a Contract Co-ordinator, your key responsibilities will include:

  • Ensuring that collection and delivery expectations are met in both an effective and efficient way
  • Raising and managing bookings, keeping key personnel informed of necessary changes
  • Liaising with Asset and Charter contacts to achieve optimum service
  • Supporting activities such as customs clearance and standkit change overs
  • Collating information for KPIs and reporting to line manager
  • Liaising with P&OFM employees at other sites to maximise efficiencies

You will have previous experience in a customer-focused operational role and possess excellent communication skills, including organisational abilities, attention to detail, and IT skills.

P&O Ferrymasters offers a competitive salary package, including a base salary of £25-28k per annum, plus benefits such as Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme.



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