Customer Service Operations Executive
4 weeks ago
P&O Ferrymasters is seeking an experienced Contract Co-ordinator to join our team in Corby. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting the day-to-day running of customer contracts.
ResponsibilitiesAs a Contract Co-ordinator, your key responsibilities will include:
- Ensuring that collection and delivery expectations are met in both an effective and efficient way
- Raising and managing bookings, keeping key personnel informed of necessary changes
- Liaising with Asset and Charter contacts to achieve optimum service
- Supporting activities such as customs clearance and standkit change overs
- Collating information for KPIs and reporting to line manager
- Liaising with P&OFM employees at other sites to maximise efficiencies
You will have previous experience in a customer-focused operational role and possess excellent communication skills, including organisational abilities, attention to detail, and IT skills.
P&O Ferrymasters offers a competitive salary package, including a base salary of £25-28k per annum, plus benefits such as Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme.
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Customer Service Specialist
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Customer Service Representative
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Customer Service Representative
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Customer Service Specialist
4 weeks ago
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Customer Service Representative
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Customer Service Delivery Manager
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Corby, Northamptonshire, United Kingdom P&O Ferrymasters Full timeJob Description">As a Contract Co-ordinator, you will play a key role in supporting the Operations Supervisor to ensure the smooth day-to-day running of our customer's contract. This involves ensuring collection and delivery expectations are met, raising and managing bookings, liaising with Asset and Charter contacts, and collating information for KPIs. Your...
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Customer Service Delivery Manager
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Operational Support Specialist
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Operational Support Specialist
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Customer Service Representative
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Corby, Northamptonshire, United Kingdom Northamptonshire Arts Management Trust (NAMT) Full timeKey Performance Areas:In this role, you will be responsible for delivering exceptional customer service, handling ticket sales, and ensuring a seamless experience for our customers. This includes:Providing prompt and courteous assistance to visitors to the box officeHandling ticket sales, returns, and exchanges in a timely and efficient mannerOperating point...
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