Sales and Customer Service Representative

2 days ago


Croydon, Greater London, United Kingdom Entertainer Full time
About Us

The Entertainer is a leading toy retailer that has been creating magical experiences for children and families since 1981. We pride ourselves on offering an unparalleled shopping experience, with knowledgeable staff and a vast range of products that cater to all ages and interests.

Our stores are designed to resemble a traditional toy shop, complete with wooden counters, colorful displays, and a treasure trove of toys, games, and puzzles. We aim to make shopping fun and engaging for our customers, whether they're browsing our aisles or interacting with our friendly staff.

Job Title

We are seeking a Seasonal Sales Assistant to join our team at one of our busy toy shops. As a key member of our team, you will play a vital role in providing exceptional customer service and driving sales during the peak holiday season.

Key Responsibilities

Your main responsibilities will include:

  • Providing outstanding customer service and resolving any issues promptly
  • Maintaining a high level of product knowledge and making recommendations to customers
  • Restocking shelves, rotating inventory, and maintaining a tidy store environment
  • Working collaboratively with colleagues to achieve sales targets and drive business growth
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A strong ability to work under pressure and meet deadlines
  • Flexibility with your schedule, including evenings and weekends
  • A passion for working with children and families
Salary and Benefits

We offer a competitive hourly rate of £10-12 per hour, paid fortnightly, plus a range of excellent benefits, including:

  • 20% discount on toys purchased at Entertainer Stores
  • Fortnightly pay access via MyView PayNow
  • Retail Trust Benefits, including Virtual GP
Holly's Story

Holly, a previous Seasonal Sales Assistant, shares her experience working for The Entertainer: 'I love my job There's always something new to learn, and I enjoy helping customers find the perfect gift for their loved ones. The team is supportive and friendly, and we always have a great time together.'



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