Accounts and Facilities Operations Supervisor

3 days ago


Bridgwater, Somerset, United Kingdom Accor Hotels Full time
About Sofitel Singapore City Centre

Sofitel Singapore City Centre is a 223-room hotel part of a mixed-use development at Tanjong Pagar Centre, Singapore's tallest building. The hotel offers chic designed rooms, 4 Food and Beverage options, a ballroom, and meeting rooms, fitness and pool facilities.

Job Description

We are looking for a skilled Front Office Executive to join our team. This role involves maintaining guest services standards and supervising Front Office operations. Key responsibilities include:

  • Maintaining room allocations and check-in/check-out processes according to set procedures.
  • Supervising and delegating duties to Front Office team members.
  • Responsible for maintaining the highest service standard of Front Office.
  • Assisting the Front Office Manager in monitoring and training Front Office Associates.
  • Providing quality service to customers by responding promptly and efficiently to their requests.
  • Maintaining control of guest and hotel accounts.
  • Leading, developing, and mentoring the Front Office team.
  • Projecting a professional image through personal presentation and interpersonal skills.

The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience.

About the Role

This role requires a high level of professionalism, strong communication skills, and ability to work effectively in a fast-paced environment. If you have experience in front office management and are passionate about delivering exceptional guest experiences, we encourage you to apply.



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