Cinema Operations Manager

4 weeks ago


Clitheroe, Lancashire, United Kingdom Everyman Cinema Group Full time
About Everyman Cinema Group

We're a dynamic and innovative cinema brand that's changing the way people experience the magic of cinema. Our stylish venues offer a unique and memorable experience for every guest, with a focus on good old-fashioned hospitality done our way.

Job Title: Duty Manager

We're looking for a highly motivated and experienced Duty Manager to join our team. As a key member of our Management Team, you'll oversee the smooth running and operation of our venues, ensuring that every guest has an exceptional experience.

Key Responsibilities:
  • Lead and motivate a high-performing team to deliver exceptional customer service and experience
  • Oversee the day-to-day operation of the venue, including staff management, customer service, and sales
  • Work closely with the Management Team to achieve business objectives and drive revenue growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Ensure compliance with company policies and procedures
What We Offer:
  • Up to £13 per hour, dependent on experience
  • Unlimited complimentary cinema tickets for you and your friends
  • 50% discount on all food and drink
  • Wagestream membership - access to your wages when you need it
  • Employee Assistance Programme by Hospitality Action
  • Retail discounts with Wagestream
  • Cycle to Work Scheme
  • Epic staff events, team socials, and amazing incentives
Requirements:
  • Experience in hospitality, with a focus on leadership and customer service
  • Great leadership skills combined with mountains of personality
  • Experience leading teams to success, motivating and coaching others
  • A passion for food, customer service, hospitality, and people
  • A team player who thrives working alongside others or independently
  • An upbeat, hard-working, and flexible attitude
  • Great business savvy, an entrepreneurial spirit, and self-drive

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