Customer Service Representative
2 weeks ago
Responsibilities:
* Respond to customer inquiries via phone, email, or chat
* Resolve issues with existing bookings, including amendments, refunds, and payments
* Provide travel advice and support to customers
* Maintain accurate customer records and transactions
Requirements:
* 2 years of experience in the travel industry
* Excellent customer service and communication skills
* Proficiency in travel booking and back office systems
* Proactive, positive, and confident attitude
* Ability to work in a fast-paced environment
What We Offer:
* Home-based or hybrid work arrangement
* Competitive salary up to £25,000 dependent on experience
* Discounted personal travel
* Opportunities for growth and career development
If you are a motivated and customer-focused individual with a passion for the travel industry, we encourage you to apply for this exciting opportunity.
At C&M Travel Recruitment, we are committed to equality of opportunity for all candidates.
For more information, please visit our website.
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