IT Infrastructure Solutions Specialist
2 days ago
System Support Analyst Role Overview
We are seeking an experienced Systems Support Analyst to join our team at Interface Recruitment UK. This role is ideal for individuals who have a strong technical background and excellent customer service skills.
About the Role:
This Systems Support Analyst position involves providing high-level service support and maintaining group systems and infrastructure. Key responsibilities include delivering system solutions, serving as a technical expert, assisting in training, and performing maintenance and backup functions.
The ideal candidate will have a proven background in 2nd/3rd Line Support and excellent technical knowledge of Windows Operating Systems and Microsoft Office Software. Additionally, good working knowledge of Microsoft Windows Server and Active Directory Network Services is required.
Key Responsibilities:
- Deliver system solutions that meet business needs
- Provide technical expertise to stakeholders
- Assist in training and development programs
- Maintain and backup group systems and infrastructure
Requirements:
- Proven background in 2nd/3rd Line Support
- Excellent technical knowledge of Windows Operating Systems and Microsoft Office Software
- Good working knowledge of Microsoft Windows Server and Active Directory Network Services
- A sound awareness of cyber risk and customer focus
- The ability to work unsupervised and remain calm under pressure
Salary Estimate:
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience and qualifications.
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