Customer Service Manager

3 weeks ago


Wareham, Dorset, United Kingdom Parkdean Resorts UK Limited Full time

About this Role:

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Guest Experience Manager at Sandford Holiday Park.

In this role, you will have the opportunity to gain professional qualifications, develop your career, and progress within the organisation. You will also benefit from a range of perks, including:

  • Discounts on holidays with us, friends and family
  • Discounts on park activities, food and drink

Key Responsibilities:

  • Deliver exceptional guest experiences, improving customer satisfaction and performance
  • Support the team to meet guest experience targets
  • Develop and train the experience team to enhance service delivery
  • Manage telephones during operational hours
  • Ensure timely completion of gas and electrical testing
  • Collaborate with park teams and central support to maintain high standards

Location: Sandford Holiday Park, Wareham, Dorset, United Kingdom

Estimated Salary Range: £28,000 - £32,000 per annum, depending on experience



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