Senior Automotive Operations Manager

3 weeks ago


Stockport, Stockport, United Kingdom Lookers Full time

Overview

Stockport Renault

40 hours per week, Monday to Friday, with flexible weekend working

A rare opportunity has arisen for a highly skilled and experienced leader to join our team as General Manager at our Renault dealership in Stockport.

Your role will be to effectively manage the resources within our Renault site to achieve business objectives, including sales volumes, profitability, employee satisfaction, customer satisfaction, and loyalty levels.

You will lead a highly motivated team in delivering exceptional customer service experiences, communicating and coaching your managers and colleagues at Renault.

Key Responsibilities

  • Develop a customer-focused environment and culture through regular communication, team building, and coaching with your teams
  • Communicate and maintain customer service standards and measurements in line with the requirements of the Renault brand
  • Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
  • Train and develop department managers in line with organisational requirements
  • Agree objectives and work standards with department managers, reviewing their performance regularly
  • Develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins, and market penetration

Requirements

We are looking for an experienced General Manager or a highly skilled manager looking to take their career in the automotive industry to the next level. It is essential that you have experience of working with quality brands.

We require someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers.

Our General Manager will be a results-driven individual with a positive attitude and a genuine regard for the importance of the customer to the sustainability of the business.



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