Sales Coordinator

6 days ago


Walton, United Kingdom Macfarlane Packaging Full time
About the Role

We are seeking an experienced Key Accounts Coordinator to join our team at Macfarlane Packaging. As a Key Accounts Coordinator, you will play a crucial role in managing and developing a portfolio of key customer accounts, effectively maintaining profitability.

Key Responsibilities
  • Manage and develop a portfolio of key customer accounts, ensuring profitability and growth.
  • Deal with incoming queries from key customers, providing advice and solutions to meet their needs.
  • Undertake outbound activity to identify and target new customers, developing business opportunities and increasing revenue.
  • Work closely with and support the external sales team, providing administrative support and ensuring seamless communication.
  • Administer sales orders and quotations, ensuring timely delivery and meeting customer expectations.
  • Regularly use our internal CRM system to track customer interactions and sales performance.
  • Liaise closely with internal departments, such as logistics and procurement, to ensure efficient and effective customer service.
Requirements
  • Experience in a similarly fast-paced, customer-focused role, with a proven track record of success.
  • Excellent communication and interpersonal skills, with a friendly and professional telephone manner.
  • Strong administration skills, with the ability to learn and adapt to new systems and processes.
  • Commercial awareness and a target-driven approach, with a focus on delivering results and meeting customer needs.
What We Offer
  • A competitive basic starting salary and a range of rewarding bonus and incentive schemes.
  • A flexible employee benefits package, including 25 days annual leave (rising to 27 days with service) and additional holiday purchasing scheme.
  • Contributory pension scheme and geographical salary weighting available at certain locations.
  • Free parking at the majority of our site locations and annual company-paid volunteering day.
  • Range of company cars or cash allowance for qualifying job roles and employee assistance program to support well-being and any issues.
  • Extensive range of training and development opportunities, with potential progression to management and leadership roles.
About Us

Macfarlane Packaging is a leading packaging distributor, committed to providing customers with fully integrated and innovative packaging solutions. We are a committed equal opportunities employer, championing dignity in the workplace and providing a supportive and inclusive environment for all employees.


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