Residential Development Support Specialist
2 weeks ago
We are seeking a skilled Mandarin speaking individual to fill the role of Day Concierge at an exclusive residential development in the city.
This role involves providing exceptional customer service and support to residents, which includes sorting post and couriers, taking ownership of contractors and keys, organizing restaurant bookings, and handling complex requests.
Key responsibilities include:
- Providing a friendly face and helping hand to residents
- Ensuring that residents' every need is met
- Balancing duties such as sorting post and couriers
- Taking ownership of contractors and keys
- Organizing restaurant bookings
- Handling complex requests
The successful candidate will have excellent communication skills, both written and verbal, and be able to fluently speak Mandarin. Experience in delivering outstanding 5-star service within a customer service or hospitality environment is desirable.
The estimated salary for this role is £29,400 per annum. Benefits include:
- Holiday allowance and Enhanced annual leave
- Pension
- Life insurance
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour private helpline for employees
- Access to our discounts and benefits platform
- Award winning Training Academy
- Eyecare scheme
About Portico:
We are committed to empowering our people to grow and develop in their careers. We believe in treating everyone equally, regardless of background or culture, and ensure that everyone has opportunities to progress and thrive.
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