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Senior Account Development Manager

2 months ago


London, Greater London, United Kingdom Copyright Licensing Agency Full time
About the Role

This is a key leadership position within the Copyright Licensing Agency, responsible for driving business growth and development in the Further Education sector across the UK regions.

Key Responsibilities
  • Account Management: Build and maintain strong relationships with key customers and organizations within the Further Education sector, ensuring effective communication and timely engagement.
  • Sector Expertise and Product Development: Lead sector expert panels to provide feedback on product development and business strategy, ensuring that customer needs are met and exceeded.
  • Systems and Data Management: Ensure accurate and up-to-date customer information and communication is logged and maintained in Salesforce, and that customer data and license information is monitored for accuracy.
Requirements
  • Proven account management experience and skills.
  • Good understanding of and capacity to undertake research and analysis.
  • Knowledge of IP/Creative industries and their relevance within the Education sectors.
  • High level of skills in MSWord, Excel, PowerPoint and other relevant software.
About the Company

The Copyright Licensing Agency is a non-profit making organization that licenses organizations for photocopying, scanning, and digital reuse of articles and extracts from print and digital publications. Our mission is to help customers legally access, copy, and share published content while ensuring copyright owners are paid fair royalties for the use of their work.