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Policy and Compliance Manager

2 months ago

Basingstoke, Hampshire, United Kingdom VIVID Housing Full time
About the Role

We are seeking an experienced Policy and Compliance Manager to join our team at VIVID Housing. As a key member of our operations team, you will be responsible for ensuring that our services align with consumer standards and social housing regulations.

Key Responsibilities
  • Oversee and manage regulatory adherence within our customer directorate
  • Drive continuous improvement and manage policy renewals
  • Maintain a comprehensive risk register and identify, assess, and mitigate risks
  • Support managers in negotiations and renewals of contracts related to our customer teams
  • Lead special projects aimed at enhancing operational performance and customer satisfaction
Requirements
  • Strong background in policy management, regulatory compliance, and contract management
  • Ability to drive continuous improvement within the team
  • Strong interpersonal skills, with the ability to collaborate with others and support teams across VIVID
  • DBS check required
What We Offer
  • 27 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
  • A productivity-related bonus scheme to enhance your take-home
  • A generous contributory pension of 6%. We'll match employee contributions between 7% and 10%
  • Private medical insurance
  • Health care cash plan called Medicash
  • Enhanced pay for maternity, paternity, adoption and shared parental leave
  • Access to counselling, legal and financial information
  • Electric car scheme
  • Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes