Field Support Specialist

3 weeks ago


Sittingbourne, Kent, United Kingdom Southern Housing Full time
Job Overview

The role of an Assistant Field Engineer at Southern Housing involves providing technical support and maintenance for office technology, including printers, meeting rooms, and wall boards. The ideal candidate will have experience working directly with customers to resolve technology issues and possess excellent customer management skills.

This is a 12-month Fixed Term Contract based in the field with hybrid working options available. A car allowance is provided for essential users. As part of our team, you will be responsible for troubleshooting hardware and software issues, delivering top-notch customer service, engaging in IT projects, and ensuring that office technology is always ready for use.

Key Responsibilities:

  • Provide 2nd and 3rd line support for hardware and software issues.
  • Deliver exceptional customer service and support to colleagues and field staff.
  • Engage in various IT projects to improve systems, procedures, and knowledge bases.
  • Ensure office technology is fully functional and ready for use.
  • Visit remote sites to diagnose and fix IT hardware and communication issues.

Requirements:

  • A minimum of [£30,000 - £35,000] salary per annum, depending on experience.
  • Experience working directly with customers to resolve technology issues.
  • Excellent customer management skills and ability to work effectively with stakeholders.
  • Strong troubleshooting and problem-solving abilities.
  • A thorough understanding of IT technologies and Microsoft Office.
  • Clean driving license and willingness to travel.

About Us

Southern Housing is one of the largest housing providers in the UK, offering over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands. Our mission is to provide safe, secure, and affordable homes for our residents. We offer a range of benefits, including pension, life assurance, healthcare cash plan, eyecare & dental, birthday leave, retailers discounts, cycle to work, buy & sell annual leave, season ticket loan, in-house academy & career development, and flexible working.



  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    About the RoleWe are seeking an experienced Field Engineer Specialist to join our team at Southern Housing, working on a 12-month fixed term contract.The ideal candidate will be based in the field with hybrid working options, ensuring seamless technology operations across our offices and housing estates.This is an exciting opportunity for a skilled...


  • Sittingbourne, Kent, United Kingdom Southern Housing Group Limited Full time

    Southern Housing Group Limited: A Brief OverviewWe are a leading social housing provider, dedicated to delivering exceptional service to our customers. Our mission is to create homes and communities where people thrive.About the JobThis role is a fantastic opportunity for an experienced Field Maintenance Specialist to join our team as a Service Delivery...

  • IT Support Specialist

    2 weeks ago


    Sittingbourne, Kent, United Kingdom Southern Housing Full time

    Job OverviewAbout the RoleSouthern Housing is seeking a skilled IT Support Specialist to join our team as an Assistant Field Engineer.This is a 12-month Fixed Term Contract, offering a unique opportunity to work in a field-based environment with hybrid working options.As an IT Support Specialist, you will provide top-notch technical assistance and support to...

  • IT Support Specialist

    4 weeks ago


    Sittingbourne, Kent, United Kingdom Southern Housing Full time

    Southern Housing is seeking an IT Support Specialist to join its team. As an IT Support Specialist, you will be responsible for providing top-notch customer service and support to colleagues and field staff. The role involves troubleshooting hardware and software issues, engaging in IT projects to improve systems and procedures, and ensuring office...


  • Sittingbourne, Kent, United Kingdom Riverside Full time

    About the Role:We are seeking a highly motivated Care Support Specialist to join our team in Sittingbourne. As a Care Support Specialist, you will play a vital role in providing support to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities:To provide high-quality support to customers, ensuring that...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    We are seeking an IT Support Specialist Assistant to join our team at Southern Housing. In this role, you will be responsible for providing top-notch customer service and support to colleagues and field staff, engaging in various IT projects to improve systems, procedures, and our knowledge base, and ensuring office technology is always ready for use.The...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    Job Title:Senior Technical Support SpecialistAbout the Role:We are seeking a highly skilled Field Operations Engineer to join our team at Southern Housing. The ideal candidate will have a strong background in engineering and be able to work independently with minimal supervision.Key Responsibilities:The successful candidate will be responsible for ensuring...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    Field-based Engineering Support Professional wanted at Southern Housing!About the positionWe are looking for an experienced Assistant Field Engineer to fill a 12-month Fixed Term Contract in our field-based hybrid working setup. As a key member of our technical operations team, you will play a vital role in ensuring the smooth functioning of our office and...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    Job DescriptionWe are seeking an experienced IT professional to join our team as a Technical Support Specialist in Sittingbourne. As a key member of our infrastructure team, you will be responsible for providing top-notch customer service and support to our colleagues and field staff.Key Responsibilities:Provide 2nd and 3rd line technical support,...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    About the Role:As a Technical Support Specialist at Southern Housing, you will play a vital part in ensuring our technology runs smoothly across our offices and housing estates. Your primary responsibilities will include providing 2nd and 3rd line support, troubleshooting hardware and software issues, and covering service desk peaks.What You'll Do:Support...


  • Sittingbourne, Kent, United Kingdom Southern Housing Full time

    About the Role:We are looking for a skilled Assistant Field Engineer to join our team at Southern Housing. In this role, you will play a vital part in maintaining our technology infrastructure across our offices and housing estates.Your Key Tasks:Carry out routine maintenance and repairs on our IT equipmentInstall and configure new hardware and software...

  • Support Specialist

    4 weeks ago


    Sittingbourne, Kent, United Kingdom Riverside Group Full time

    About the JobRiverside Group is seeking a Support Specialist to join our team. As a Support Specialist, you will be responsible for delivering individualized support packages to clients of our supported schemes. Your focus will be on using coaching methods to empower clients, promoting empowerment and independence on their resettlement journey.You will work...


  • Sittingbourne, Kent, United Kingdom Clarion Housing Group Full time

    Job Summary: As a Housing Support Specialist - Children's Services, you will play a vital role in supporting families affected by domestic abuse in Kent. Your primary responsibility will be to provide safe and supportive environments for children and adults alike, helping them to overcome the challenges they face.About the Company:Clarion Housing Group is...


  • Sittingbourne, Kent, United Kingdom Teaching Personnel Full time

    Job Title: Education Support SpecialistWe are seeking a dedicated and experienced Education Support Specialist to join our team at Teaching Personnel.Role Overview:In this rewarding role, you will provide vital support to students with additional needs, working closely with class teachers to ensure their educational journey is successful.Key...


  • Sittingbourne, Kent, United Kingdom Pearson Whiffin Full time

    Medical Support SpecialistWe are seeking a highly skilled Medical Support Specialist to join our team. The successful candidate will have an Electrical qualification (C&G, HND, or HNC) and a solid background in Mechanical positions or highly educated in Mechanics.Key Responsibilities:Enhance PLC and HMI interfaces to operate at optimal levels.Requirements:An...


  • Sittingbourne, Kent, United Kingdom SeeAbility Full time

    Job Title: Care Support Specialist at SeeAbilityWe are seeking a male reader volunteer to commit a minimum of once per week. The ideal candidate will have a good sense of humour, be able to chat and listen effectively, and adhere to data protection and confidentiality procedures.A DBS check and two satisfactory references are required, as well as...


  • Sittingbourne, Kent, United Kingdom Southern Housing Group Limited Full time

    Job Description:As a Field Operations Engineer, you will be responsible for ensuring the smooth operation of our technology systems across various locations.The role involves providing technical support and maintenance services, working in a field-based environment with hybrid working options available.Key Requirements:Strong technical skills and...


  • Sittingbourne, Kent, United Kingdom Contica Full time

    We are currently recruiting Home Support Specialists to join our team in the Swale area, including Sittingbourne & The Isle of Sheppey. As a valued member of our team, you will have the opportunity to work in a variety of settings, including private homes, community centers, and other locations.As a Home Support Specialist, your role will involve providing...


  • Sittingbourne, Kent, United Kingdom UKCIL Ltd Full time

    About the JobWe are currently seeking a Personal Support Specialist to join our team at UKCIL Ltd. As a Personal Support Specialist, you will play a vital role in supporting a 38-year-old male with Autism, learning difficulties, and medication-controlled Epilepsy in his daily life. This is a permanent position with a competitive salary and benefits...


  • Sittingbourne, Kent, United Kingdom ProTalent Limited Full time

    **Job Summary: Liquidation Support SpecialistWe are seeking a skilled Liquidation Support Specialist to join our team at ProTalent Limited. In this role, you will assist Insolvency Practitioners with CVLs, MVLs, Bankruptcies, and compulsory liquidations.**Estimated Annual Salary:** £30,000 - £38,000You will be responsible for collecting book debts, dealing...