Product Assistance Professional
4 weeks ago
Edmund Optics, Ltd. is a pioneering company that provides cutting-edge optical components. Our goal is to empower innovation across various industries.
CompensationWe offer a competitive compensation package of £55,000 per annum for this position.
Job SummaryThis role involves providing technical assistance and product recommendations to customers in Europe. You will also handle customer inquiries, manage accounts, and collaborate with global teams to support marketing initiatives.
Primary Responsibilities:- Technical Support: Offer expert advice on our products and services to customers in Europe.
- Account Administration: Manage customer accounts, ensuring timely order fulfillment and effective issue resolution.
- Teamwork: Collaborate with colleagues worldwide to develop and implement marketing strategies.
To succeed in this role, you will need:
- A Bachelor's degree in Science or Engineering
- Fluent English language skills
- Proficient in MS Office
- Strong communication and problem-solving skills
We offer a range of benefits to support your career development and well-being:
- Company pension scheme
- Private medical and dental insurance
- Extensive training and development opportunities
- Cycle-to-work scheme/job bike program
- Company events
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Production Technician
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