Care Home Administrator
3 weeks ago
About our care home:
Bletchley House Care Home is a warm and welcoming nursing home offering 24-hour care and support for older adults in Milton Keynes.
We are seeking an Administrator to support our team in delivering corporate/strategic objectives and administration tasks.
Key Responsibilities:
- General reception duties, taking calls, transferring to departments, greeting visitors
- General correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings
- Providing accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
- Supporting the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings
- Coordinating the duty rota, liaising with Bank and Agency staff when required
- Sorting and distributing mail accordingly throughout the Home
- Supporting the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete
- Keeping accurate records of all relevant residents' documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices
- Providing all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaising where necessary to resolve queries and corrections and follow-up any unpaid invoices
- Maintaining records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced
- Processing Social Services Assessment forms. Invoicing and liaising where necessary with Social Services' Finance department. Chasing late payments
- Providing monthly summary of invoices issued and payments received to Head Office. All management information to be supplied to line manager monthly
- Preparing and submitting data relating to petty cash and wages totals-monthly
- Matching supplier invoices / delivery notes and obtaining authorisation to pay prior to submission to Head Office for payment. Liaising with suppliers on queries and referring to home manager where problems exist
- Providing an efficient telephone and reception service to the general public and relatives /visitors to the home
- Attending training courses and sessions as required
- Maintaining client, staff and business confidentiality at all times
- Preparing and maintaining stationary orders, stock and records
- To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home
- To ensure all internal and external customer interactions are met with a welcoming and professional manner
What we offer:
- Salary starting from £24,000 depending on experience
- ESAS – Salary Advance
- Employee Assistance Programme
- Perkbox
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
If you are interested in this opportunity, please apply with a current CV.
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